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DepositFiles > FAQ
  1. What is DepositFiles?

  2. DepositFiles - is a popular international service for safe file's transfer, storage, and distribution. The size of our servers, working on several gigabyte Internet channels, is nearly unlimited. Today, there is no other similar service that can offer you this level of quality. DepositFiles is the best and quickest service of uploading, storing, and safe forwarding of your files on the Internet.

  3. Is DepositFiles service free? Can I use it right now?

  4. You can upload and download files up to 300MB absolutely free! You do not need to register for it! We have designed our service of file forwarding for a year and a half, we wanted to make this service easy for millions of people to use, and now everybody uses DepositFiles, in which our users are not only people with special computer training! Millions of people from different countries having different occupations (students, businesspersons, homemakers, different specialists, workers, clerks, etc.) use our service every day! DepositFiles service is absolutely free! Try it and see for yourself!

  5. Why do I need to register at DepositFiles?

  6. In general, if you want to upload a file up to 300MB you do not need to register, but registration provides you with additional advantages. According to the type of your account, you will obtain more freedom for your actions – from the more convenient removal of your uploaded files, to the chance of using safe forwarding of large files – up to 2000 Mb! Compare the Gold-account’s advantages and regular registration.

  7. What files can I upload and what is the maximum size of the file?

  8. You can upload any files (EXE, MP3, MPEG, AVI, RAR, ZIP, JPG, etc.), that you use at work or on holidays! Music files, video files, mp3, useful programs, games, ringtones for your cell phones, digital photos, office files (in Excel, PowerPoint, Word format), project schemes, architectural drawings, conference recordings, price-lists, regular agreements, laboratory data, server configuration files, advertising booklets, and so on. Today, the maximum size of a uploaded file is 300MB, which is the largest on the Internet. Registered users can upload an even larger size – up to 2000 Mb!

  9. How long can I store a uploaded file in DepositFiles?

  10. The longest term of file storing in DepositFiles is 30 days from the date of its last download! For Gold-accounts the term is 180 days. Of course, the file is stored in our system if it responds to our user’s agreement and does not violate the laws of your country. This particularly means that files that violate the copyright laws or containing any forbidden information will be deleted as soon as they are found. If you have found such files in the DepositFiles system, we will be grateful if you inform us about them: just send us a complaint by filling in the form on our complaint page.

  11. Can I delete my uploaded file at any time?

  12. Of course you can! After you upload your file, you will obtain an exclusive link for downloading the file, in which you can then send this link to anyone , and you will also obtain an exclusive link for the removal of this file, you should save or memorize this link. To delete your file you just need to click its removal link! GOLD-account users can also delete their files by using their personal file controller; they do not need to remember this link.

  13. My Web hosting does not allow storing large mp3 and avi files. Can I upload these files to DepositFiles and place a link to them on my website so visitors of the website can download them?

  14. You can upload an unlimited number of any files to our system and place the links to them anywhere: on your homepage, company website, on the forums that you visit, you can send these links to your friends by ICQ, YIM, IRQ, e-mail service (Spam is forbidden) and so on. You only need to remember the exclusive links to your files accurately; otherwise, your friends will not be able to download them.

  15. Can I insert the pictures uploaded to your system in the HTML files of my website?

  16. Yes, but there are some limitations. Like any large Internet service, our service is supported by advertising companies. When a visitor comes to our website to download the file, he or she will notice the advertising. When the picture is inserted directly into html files, we do not have any chance to show the visitor any advertising. That is why if you insert pictures into HTML files we place our logo on each picture for our service advertising. It is really small, but if you do not like it, you can use our GOLD-account.

  17. What limitations are there on DepositFiles for the number of downloads?

  18. There is no limitation for the number of downloads of a file! Some files stored in our system have been downloaded more than 100,000 times. If you are not a Gold user, you can upload only one file in one current without interruption. Moreover, you can use any downloading accelerator: GetRight, FlashGet, etc. Gold users can upload 250 files in 50 currents as well as use a uploading option for broken files!

  19. Can I see the whole file archive of your system?

  20. Generally, no. Our service guarantees total confidence of both your files and other user’s files. As some people do not want to grant access to their files to everybody, generally it is impossible to receive the files, if you do not know their links.

  21. I have purchased a GOLD-account, but your system does not log me in. What could be wrong?

  22. Please, ensure that you did not (block) cookies in your browser. Make sure that you have not installed any software blocking the receiving and sending of cookies. For example, this can be a firewall. But even if cookies are not received or sent on your computer, if you have a GOLD-account you just need to enter your log-in and password (they are automatically sent to you when you register your GOLD-account) each time, when you want to upload a file and you switched off the cookies.

  23. I might enter my e-mail address when I register as a regular or GOLD-member. Will I receive advertising messages sent to my e-mail address?

  24. NO, you will not. We do not sell or give anybody the e-mail addresses of our users. The only thing that you may receive sent to your e-mail is our message in case our service will have additional options.

  25. How long will DepositFiles store my files?

  26. If you have a GOLD-account , your files will be stored for 180 days from their last download, if you do not delete them yourself. If you use our free service, then your files will be stored for 30 days from their last download.

  27. Why is the file being downloaded slowly?

  28. Maybe, the requested file is being downloaded by dozens of people and our servers are sharing the traffic among all the users. If you want to have priority for downloading, you can purchase a GOLD-account or try to download this file at another time of the day.

  29. Your system informs that I'm downloading files at the moment or have already downloaded too many, though I haven't downloaded any files yet! What's wrong?

  30. Our system uses your IP-address to count the amount of downloads. If you receive such a notice and you really haven't downloaded anything, then you probably use the proxy-server that is simultaneously used by other people. You should switch off this proxy-server. If your provider doesn't allow it the only possible solution for you is GOLD-account . GOLD-account uses cookies (not IP addresses) for counting your downloads.

  31. Why can’t I enter DepositFiles through the corporate proxy-server?

  32. The system limits the number of simultaneous logins from the same IP address to prevent the server’s overloading. That is why you may see a notice informing you that something is already being downloaded from your IP address, though you are not downloading anything. As Gold users have more downloading priority, if you are not a GOLD-member, just try to log in at another time of day.

  33. What are the advantages of the GOLD-account?

  34. You are offered many advantages for a considerably low price – starting from $0.99 per day: You have downloading priority when our servers share their traffic capacity, in which you have access to programs making the downloading speed higher and helping to download interrupted (broken) files, downloading starts at once (you don’t need to wait for 45 seconds), you can download up to 250 files at the same time, you can upload and store files up to 2000 MB along with many other options.

  35. I have other questions. Where can I send them?

  36. Contact our support service. Gold users can ask questions from their account and get an answer from our 24-hour support expeditiously !!!
DepositFiles.prv.pl 2007